技術支援

聯絡方式

有問題、發現錯誤,或有功能建議,歡迎來信:support-bp722@subarashii.dev。我是獨立開發者,會盡快回覆,但可能需要幾天時間,感謝你的耐心。

回報問題時請附上的資訊

  • 手機型號與作業系統版本(例如 iPhone 13 / iOS 18.2)
  • App 版本(在「設定 → 關於本App」可以看到)
  • 發生了什麼、你原本預期會怎樣
  • 如果方便,附上截圖

常見問題

我換手機了,資料會跟著過去嗎?

通常可以,只要用手機內建的搬家方式:iPhone 用 iCloud 備份還原或「快速開始」,Android 用 Google 備份還原或舊手機資料轉移,App 裡的紀錄會跟著一起過去。如果新手機沒有還原或轉移、只是重新下載 App,紀錄可能不會跟過去。「匯出」的 CSV/PDF 適合給醫師看或自己留存,但目前還不能匯入回 App。完整的備份與還原功能正在規劃中。

我的資料會上傳到雲端嗎?

App 本身不會。資料存在你的手機裡,App 沒有帳號系統,也不會連到任何伺服器。唯一會把資料帶離手機的,是手機本身的 iCloud/Google 備份:如果有開,App 的資料會跟手機其他內容一起備份到你自己的帳號,我們看不到。詳見隱私政策。

可以多個人一起用嗎?

可以。App支援多位使用者,每個人有各自的紀錄、血壓標準與提醒設定。

App 顯示的血壓分級準確嗎?

App 依你選擇的標準(台灣 2022/美國 ACC-AHA/歐洲 ESC-ESH/自訂)做分級,僅供參考。本App並非醫療器材,分級結果不能作為診斷依據,個人的血壓目標請由醫師依你的狀況設定。

為什麼我刪掉的紀錄找不回來?

刪除後無法復原,請謹慎操作。想留一份紀錄的話,可以先用匯出功能存成 CSV/PDF。

提醒通知沒有跳出來怎麼辦?

請確認手機的系統設定中,已允許本App傳送通知,並檢查是否開啟了勿擾模式或省電模式。

Support

Contact

For questions, bug reports, or feature suggestions, email support-bp722@subarashii.dev. I'm an independent developer and will reply as soon as I can — please allow a few days.

What to include when reporting a problem

  • Your phone model and OS version (for example, iPhone 13 / iOS 18.2)
  • The App version (shown under Settings → About)
  • What happened, and what you expected to happen
  • A screenshot, if that's convenient

Frequently asked questions

I got a new phone — will my data come with me?

Usually, yes — as long as you move to the new phone using its built-in tools: on iPhone, restore from an iCloud backup or use Quick Start; on Android, restore from your Google backup or transfer data from your old phone. Your records come along with everything else. If you set up the new phone fresh and just download the App again, your records may not come with it. Exported CSV / PDF files are great for your doctor or your own records, but they can't be imported back into the App yet. A full backup and restore feature is planned.

Is my data uploaded to the cloud?

Not by the App. Your data is stored on your phone; the App has no account system and never connects to any server. The only way it leaves your phone is your phone's own iCloud / Google backup: if that's on, the App's data is backed up along with the rest of your phone, to your own account, and we can't see it. See the privacy policy for details.

Can more than one person use it?

Yes. The App supports multiple users, each with their own records, blood pressure guideline, and reminder settings.

Are the blood pressure categories shown in the App accurate?

The App categorizes readings according to the guideline you select (Taiwan 2022 / ACC-AHA / ESC-ESH / custom), for reference only. The App is not a medical device, and its categories cannot be used as a basis for diagnosis. Your personal blood pressure targets should be set by your doctor, based on your condition.

Why can't I recover a record I deleted?

Deletion cannot be undone, so please be careful. If you'd like to keep a copy, export your records as CSV / PDF first.

My reminder notifications aren't appearing. What should I do?

Please check that your phone's system settings allow the App to send notifications, and check whether Do Not Disturb or a battery saver mode is switched on.

722血壓筆記是血壓自我紀錄工具,並非醫療器材,不能用於診斷或治療。任何健康疑慮請諮詢醫師,緊急狀況請立即就醫。

BP722 is a self-tracking tool for blood pressure records. It is not a medical device and cannot be used for diagnosis or treatment. Please consult a physician for any health concerns, and seek immediate medical attention in an emergency.